Xe Thuận Hưng Travel

Was a bit wary due too lots of bad reviews but the bus was on time & clean. Driver was nice. We didn't stop at all so the 7 hours was actually 5. Think if you needed to stop, he would have, but no one requested too - it was great arriving early as usually it can be quite the opposite.

The bus leaves early, find the corresponding bus in the parking lot - there will be no attendant. We arrived in Phong Nha at 03:00 in the morning after a 10PM departure. Got us there in relative comfort - hard to sleep on the bus with the amount of noise and beeping.

I did not get a notification with the details of the pick-up prior. All I knew is the pick-up location and the time. The vehicle registration and driver details were not provided. Also, it was a free for all, since the driver did not discourage others from taking other peoples seats. Even though there were allocated seats that people paid for. Lastly, but not that importantly, the arrival time was inaccurate. There was only 1 stop the whole journey. So, we arrived 2 hours early.

the facility broken no water no light no charge hole and the curtain also no !

Bus was nearly 2 hours later than scheduled and makes multiple stops on way so we will arrive late also

The driver smokes and the bus arrives 2 hours in advance

We waited 2 hours after the departure time

If I’m honest I don’t normally leave reviews but I had the notification pop up so thought I’d do it whilst I’m literally on the bus still. Looks nothing like the pics for starters. Very dirty hasn’t been cleaned since the last people , rubbish in multiple seats. The drivers attitude also needs to be studied. Cursed me out in Vietnamese for wanting to take my bag on with me to get my charger as none of the ports work in here. Also refused me to use the bathroom at the stop off when they got fuel and kept shooing me with his hand when I asked. Completely ruined my experience tbh