

Xe S Trip Việt Nam Bên hông xe Mặt trước xe
Văn phòng & Điểm đón
6Đánh giá hành khách
New company , new buses , go ahead!!
But late for 1hrs
I am very satisfide with this trip from Sapa to Hanoi 🙂
It was overnight bus and we arrived earlier at 4.40 not at 5.30 as was planned in the beginning. The driver woke us up at 4.40. So we couldn't sleep in the bus at least till sunrise which could happen around 6 am. The bus was good though with great seats-compartments.
The bus was very new and felt clean and comfortable. The pickup felt unnecessarily difficult with multiple phone calls from different people throughout the morning, only to be picked up late. We arrived 30mins to an hour later than advertised and stopped twice despite it being a relatively short journey. To top it off I was then abandoned at the second stop as the bus left without me after about 10 minutes despite the driver specifically stopping me and telling they would be stopped for 20 minutes (which felt way too long anyway). After a lot go protesting my partner, who was still on the bus, managed to get them to stop further up the road so I could get back on. They found this situation hilarious and proceeded to point and laugh at both of us when I got back on and when we got off at the final destination. The whole thing was completely unprofessional.