Xe Phi Hùng Luxury

Xe trễ 1 tiếng

This was the worst trip we have ever had. In the middle of the journey, we were suddenly told to take all our luggage onto our laps. We were already seated in the very back row, where there was almost no space and it was extremely cramped and uncomfortable. Later, more passengers were added, and the driver kept picking up either additional people or extra cargo along the way. He then forced us to hold our luggage ourselves. We refused, because we always travel with baggage and have never had any issues before. When he loaded our suitcases at departure, he clearly saw how many bags we had and said nothing. But in the middle of the road, he suddenly started demanding extra payment for the luggage. The driver did not speak English at all, so it was impossible to communicate or resolve the situation calmly. He was arguing aggressively and behaved in a very unpleasant and unprofessional manner. The entire experience was extremely stressful, uncomfortable, and unacceptable. I would not recommend this service to anyone.

The trip was terrible. The departure was delayed by 1.5 hours from the scheduled time, and we were informed about it right at the supposed departure moment. The driver was very careless on the road, drove unsafely, and played music very loudly.