
Xe Hoàng Công

Xe Hoàng Công Bên hông xe Ford 16 chỗ
Văn phòng & Điểm đón
3Đánh giá hành khách
Thái độ phục vụ tốt, xe chạy đúng giờ
Nhân viên trả lời điện thoại khá tự tin khẳng định khách sai và làm lỡ chuyến xe của tôi, 1 sao cho anh nhiên viên nhé
Hi, I’d like to share my experience with this company. I had 2 trips with them and the first on was fine - we took a trip to Ao Tien port from Hanoi, the bus was on time and I have really nothing to complain about. The second trip, however, did not go as planned: we had tickets booked from Cai Rong back to Hanoi but the boat docked in Ao Tien (when we booked the tickets we did not know that we need to take boat from Ao Tien). Anyway, on booking website (xatit) it says that the bus also does pick up at Ao Tien. So , I asked a person at the port to call the bus and say that we will get on the bus at Ao Tien. The bus manager said that she could not see our booking and that the bus we booked is already full, so we can’t take it. After 30 min of useless talks they offered a refund or a tickets to the next bus (1 hour later than original). we agreed, because on Sunday it’s hard to book another bus. Outcome: it’s been 1.5 h since our original departure time, we are STILL waiting for the bus and the bus company is not telling us when the bus is coming. i don’t know whose problem is that -Xatit or Hoang Cong but I do not care- cuz I did pay for tickets like 10 days ago. Avoid this company. Update: they just called again and said we need to yet wait longer for the bus.
Lái xe tệ, phóng nhanh, đánh võng, không đảm bảo an toàn. Tài xế hẹn khách 1 giờ, đón 1 giờ khác.



